Please read these terms carefully before using emas36 services. By registering an account, you agree to be bound by these terms.
These Terms and Conditions constitute a legally binding agreement between you (the "User", "Player", or "you") and emas36 (the "Company", "we", "us", or "our"). By accessing, registering, or using any services provided by emas36, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision contained herein, you must immediately cease using our services and refrain from creating an account.
For the purposes of these Terms and Conditions, the following definitions apply:
You must be at least twenty-one (21) years of age to register an Account and use emas36 Services. By registering, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate Account suspension and forfeiture of any funds or winnings.
Our Services are intended primarily for residents of Indonesia. You confirm that you are legally permitted to participate in online gambling activities under the laws of your jurisdiction of residence. It is your sole responsibility to ensure that your use of emas36 Services complies with all applicable local, state, national, and international laws and regulations. We do not accept players from jurisdictions where online gambling is prohibited by law.
To create an Account, you must provide accurate, current, and complete personal information including but not limited to your full legal name, date of birth, residential address, valid email address, and active mobile phone number. You may only register one (1) Account per person. Multiple Accounts registered by the same individual, household, or IP address are strictly prohibited and will result in closure of all associated Accounts and forfeiture of balances and winnings.
You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You must not share your password with any third party, and you agree to notify us immediately of any unauthorized use of your Account or any other breach of security. emas36 shall not be liable for any loss or damage arising from your failure to protect your Account credentials.
emas36 operates under strict Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. We reserve the right to request identity verification documents at any time, including but not limited to a government-issued photo identification card (KTP - Kartu Tanda Penduduk for Indonesian residents), proof of address (utility bill or bank statement dated within the last three months), and proof of payment method ownership (bank account statement or e-wallet screenshot). You must provide these documents within seven (7) business days of our request. Failure to comply will result in Account suspension and withholding of withdrawals until verification is completed satisfactorily.
emas36 accepts deposits via major Indonesian banking institutions including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Syariah Indonesia (BSI), and Bank Permata. We also accept deposits through Indonesian e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are conducted in Indonesian Rupiah (IDR).
The minimum deposit amount is Rp 10,000 (ten thousand Rupiah). Maximum deposit amounts vary by payment method: bank transfers support deposits up to Rp 100,000,000 (one hundred million Rupiah) per transaction, while e-wallet deposits are limited to Rp 20,000,000 (twenty million Rupiah) per transaction. Daily cumulative deposit limits may apply based on your Account verification level.
Bank transfer and e-wallet deposits are typically processed instantly and credited to your Account within zero to two (0-2) minutes. During periods of high transaction volume or scheduled bank maintenance, processing may take up to fifteen (15) minutes. If your deposit is not credited within thirty (30) minutes, please contact our customer support team with your transaction reference number.
All deposits must originate from a bank account or e-wallet registered in your own legal name. Third-party deposits are strictly prohibited. We reserve the right to request verification that the payment method belongs to you, and we may reverse deposits and close Accounts found to be using third-party payment sources.
emas36 does not charge any fees for deposits. However, your bank or e-wallet provider may apply their own transaction fees, which are beyond our control. Please consult with your financial institution regarding any applicable charges.
You may request a withdrawal of your Account balance at any time, provided that you have completed all mandatory KYC verification procedures and met any applicable bonus wagering requirements. First-time withdrawal requests require identity verification, which typically takes thirty (30) to sixty (60) minutes to process during business hours.
The minimum withdrawal amount is Rp 50,000 (fifty thousand Rupiah). Maximum withdrawal amounts are Rp 100,000,000 (one hundred million Rupiah) per transaction for bank transfers and Rp 20,000,000 (twenty million Rupiah) per transaction for e-wallet withdrawals. Daily and weekly withdrawal limits may apply based on your Account verification level and transaction history.
Verified withdrawal requests are typically processed within five (5) to fifteen (15) minutes during business hours (09:00 - 22:00 WIB, Monday through Sunday). Withdrawal requests submitted outside business hours will be processed starting at 09:00 WIB the following business day. In exceptional circumstances requiring additional security review, processing may take up to forty-eight (48) hours.
Withdrawals must be made to the same payment method used for your most recent deposit, unless otherwise approved by our security team. This requirement is part of our AML compliance procedures. Withdrawal destination accounts must be registered in your own legal name matching your verified emas36 Account information.
emas36 does not charge withdrawal fees. Your receiving bank or e-wallet may apply incoming transfer fees, which vary by institution and are beyond our control.
We reserve the right to refuse or delay withdrawal requests if we suspect fraudulent activity, money laundering, bonus abuse, or violation of these Terms and Conditions. Accounts found to be engaging in prohibited activities will have withdrawals frozen pending investigation, and funds may be forfeited if violations are confirmed.
emas36 offers various bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and conditions including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms are clearly stated in each promotion's details and must be reviewed before accepting any bonus.
Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they can be withdrawn. Typical wagering requirements range from 10x to 50x the bonus amount, depending on the specific promotion. Wagering contributions vary by game type: slots typically contribute 100%, live casino games contribute 10-50%, and sports betting contributions vary by odds and bet type.
We strictly prohibit bonus abuse, including but not limited to: creating multiple Accounts to claim bonuses multiple times, colluding with other players to meet wagering requirements, using betting strategies designed solely to meet wagering requirements with minimal risk, and any other manipulative behavior. Accounts found engaging in bonus abuse will be closed, and all bonuses and winnings forfeited.
You may cancel an active bonus at any time by contacting customer support. Upon cancellation, the bonus amount and any winnings derived from the bonus will be removed from your Account, and only your original deposited funds (if any) will remain.
All bets are final once confirmed. You are responsible for ensuring the accuracy of your bet selections, stake amounts, and any other parameters before confirmation. We do not accept requests to cancel or modify bets after they have been placed, except in cases of obvious technical errors acknowledged by emas36.
Sports betting markets cover football (soccer), basketball, badminton, volleyball, MotoGP, and other sports. Bet types include single bets, mix parlay (accumulator) bets, voor bola (Asian handicap), over/under, correct score, and various special markets. Specific rules for each sport and bet type are available in our detailed sportsbook rules section. All bets are settled according to official results from recognized governing bodies for each sport.
Live casino games are streamed in real-time from professional studios with trained dealers. Game outcomes are determined by physical equipment (cards, dice, roulette wheels) operated by dealers under video surveillance. Disconnections during live games are handled according to standard casino protocols: completed rounds stand as settled, and bets placed but not completed may be voided or settled based on game-specific rules.
Slot machines and Random Number Generator (RNG) games use certified random number generation technology audited by independent testing laboratories. Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee outcomes for individual sessions. Game results are completely random and cannot be predicted or influenced.
emas36 offers togel (traditional Indonesian lottery) markets including Togel Singapore (SGP), Togel Hongkong (HK), Togel Sydney (SDY), and others. Results are based on official lottery draws conducted by authorized organizations in each respective region. We do not conduct the actual lottery draws; we merely offer betting markets based on official results published by these organizations.
Maximum payout limits apply to certain bet types and games. Progressive jackpot wins are paid according to the specific jackpot terms. We reserve the right to split extremely large payouts into installments if necessary, with a schedule communicated to the winning player.
emas36 is committed to preventing underage gambling. You must be at least twenty-one (21) years of age to use our Services. We employ age verification measures and will immediately close any Account found to belong to an underage individual, with all funds forfeited.
We provide self-exclusion tools for players who wish to take a break from gambling. You may request temporary self-exclusion periods of 24 hours, 7 days, 30 days, or permanent self-exclusion. During self-exclusion, you will not be able to access your Account or place any bets. Self-exclusion requests are irreversible and cannot be lifted before the chosen period expires.
You may set daily, weekly, or monthly deposit limits on your Account to help manage your gambling budget. Limit increases take effect after a 24-hour cooling-off period, while limit decreases take effect immediately. These tools are available through your Account settings or by contacting customer support.
Session time reminders can be enabled to alert you after extended play periods. These reminders help you stay aware of time spent gambling and encourage regular breaks.
If you believe you may have a gambling problem, we encourage you to visit our Responsible Gaming page for resources, warning signs, and contact information for professional counseling services. Gambling should be entertainment, not a source of income. Only wager what you can afford to lose.
The following activities are strictly prohibited and may result in Account closure, forfeiture of funds, and legal action:
You may request to close your Account at any time by contacting customer support. Upon closure, any remaining balance will be paid out to your verified payment method, subject to completion of any pending wagering requirements or security reviews.
emas36 reserves the right to close or suspend your Account at any time if we believe you have violated these Terms and Conditions, engaged in fraudulent activity, or pose a risk to the integrity of our Services. We will provide written notice of closure via email, along with reasons for the decision.
Accounts that remain inactive (no login or wagering activity) for twelve (12) consecutive months may be classified as dormant. Dormant accounts with balances may be subject to monthly maintenance fees of Rp 50,000 or 5% of the balance, whichever is lower, until the balance is depleted or the account is reactivated.
All content, software, graphics, logos, trademarks, and other intellectual property displayed on the emas36 Website and platform are the exclusive property of emas36 or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use our Services for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our platform without express written permission.
While we strive to provide uninterrupted service, emas36 does not guarantee that our Services will be available at all times without disruption. We reserve the right to suspend Services temporarily for maintenance, upgrades, or technical issues. We shall not be liable for any losses resulting from service interruptions.
To the maximum extent permitted by applicable law, emas36's total liability to you for all claims arising from your use of our Services shall not exceed the total amount you have deposited into your Account during the six (6) months preceding the claim.
emas36 shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government restrictions, telecommunications failures, internet outages, or natural disasters.
If you have a complaint or dispute regarding our Services, please contact our customer support team in writing via email at [email protected] with detailed information about your concern. We will acknowledge receipt within 24 hours and provide a substantive response within seven (7) business days.
These Terms and Conditions shall be governed by and construed in accordance with international gaming regulations and the laws applicable in our licensing jurisdiction. Any disputes that cannot be resolved through our internal procedure may be subject to binding arbitration or court proceedings as specified by applicable law.
emas36 reserves the right to modify, amend, or update these Terms and Conditions at any time. We will notify registered users of material changes via email and by posting an updated version on our Website with a revised "Last Updated" date. Your continued use of our Services after such modifications constitutes acceptance of the amended Terms. We recommend reviewing this page periodically to stay informed of any changes.
If you have any questions about these Terms and Conditions or require clarification on any provision, please contact us:
By creating an Account and using emas36 Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in full. You confirm that you meet all eligibility requirements, including being at least 21 years of age and legally permitted to gamble in your jurisdiction. You understand that gambling involves financial risk and that you are solely responsible for your betting decisions and account activity.
All games use certified RNG technology audited by independent laboratories to ensure completely random, unbiased outcomes on every bet.
Strict 21+ age requirement enforced through KTP verification. We actively prevent underage gambling and promote responsible gaming practices.
Clear deposit and withdrawal terms with no hidden fees. Fast processing times and secure transactions through trusted Indonesian banks and e-wallets.
Your personal information is protected by bank-grade encryption. We comply with international data protection standards and never share your data without consent.
Comprehensive tools including deposit limits, self-exclusion, session reminders, and access to professional support resources for problem gambling.
24/7 Indonesian-speaking support via live chat, WhatsApp, and email. We're here to help with any questions about our terms or your account.
If you need clarification on any terms or have concerns about your account, our team is here to help.